The process took way too long I've rented from uhaul plenty of times over the past 25 years and this was the worst customer service experience ever. The cab had mud on the floor.
I would never go back to this location and would advise others not to go there as well. U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. For starters the location site wasn't open when I arrived to pick up the vehicle at 11am and I had to call them and then wait for them to open the door. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Which made us behind on our time schedule. My trailer was hitched by employees who seemed unsure of what they were doing. The recorded gas level was wrong.
Write a review. Customer Reviews. I feel as if I got scammed. I wasn't bothered by it but I was concerned that I would need to clean the vehicle to prevent any charges to me upon return. Steven C. Valerie U. We sell hundreds of products to make moving easier! Didnt clean the truck before it was given to us. I ended up having to use something else that didnt fit my needs. Moving Supplies Icon. Truck showed tires low and it was empty on gas.
Dont put a new girl in the wolves den without supervision. Moving Supplies. Rip off. Clean the vehicles The manager was very rude tried to charge me for two days stated that I locked the keys in the truck which was a lie very bad agent will never go back to arm Bakersville. Drop Off Location. Get Rates. Moving Trucks.
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Not screw the customer over by over charging a 15 ft cost me Don't ever go here I know I won't ever go back to this location. She's very helpful, made sure to inform me about everything so I made the right choices on pick up and drop off.
Moving Supplies We sell hundreds of products to make moving easier! William was excellent! Thank you so much for the help!! Let us know what you think.
Was told to put a quarter of a tank in and return it with a quarter of a tank. Trey D. Josefina V. Lisa J. David Z. Andrew R. Not enough equipment options. He told me it was done incorrectly and that I was very lucky not to have had an incident.
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I had a very easy move, one trip and done! U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Rating: 1.
I rented cargo van and it was very dirty inside and it looked like dog hair all over the seats. Overall it was a good experience A gentleman name William went over the top to accommodate everything I needed very respectable friendly and knowledgeable in his work I give this company five stars.
View more reviews. They charged me insurance without asking and charged me for an additional day when I dropped off the truck around pm, making no mention of any additional charge if I dropped off after hours. View Photos. Moving Trucks We have the largest selection of new trucks! Cargo van was so dirty I could barely see out the window. Sort Reviews By:. Newest to oldest Oldest to newest Highest to lowest rating Lowest to highest rating.
Took the lady forever to check it out. Your valuable feedback will help us serve you better. Jennifer at Abby's mini storage was amaze Balls! Do the walk through yourselves. You guys have really gone downhill over the years.
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If I had more time to do my research for other companies, another company would have got my business and my money. Moving Truck Icon.
Trailer Icon. The workers seemed nice but the process should be easier.
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The windshield was covered with bugs from the last rental. We have the largest selection of new trucks! I was paying for the usage but my son was driving.
I complained to the lady inside and she apologised saying the maintenance guy was supposed to clean it this morning, causing her to clean it herself with several other customers waiting. So I have no idea on the charged since she asked me to leave. I was well taken care of. Great customer service and open longer hours than other facilities were on the sunday I needed them and I'm very pleased they were. I had called ahead of time and made a reservation and got there on time to find out there were no trucks available for me.
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When I returned it the next day, a different person unhitched it. The lady was nice. The van was totally filthy and disgusting, coronavirus germs everywhere.